A campaign can be used to request content from a group of people, unlike a Vouch request users opt-in to respond so there is less direct contact required to get content.

If you're looking to collect content from an individual, you should read the getting started guide for Vouches.

Create a Campaign.

To create a Campaign request, choose Campaigns from the top level menu.

Click on Create new to create a new Campaign, you need to give the campaign a name so choose something descriptive that relates to the questions you'll ask or the cohort you'll contact.

Prepare and Personalise

Now that you have a Campaign, it's time to add questions and a note so your valued customers knows what you want them to do. Click into the Campaign you've just created to get started.

This is a blank Campaign request, it is very similar to a Vouch it just doesn't have a customer or contact associated with it.

Click on + Add a question.

The best way to collect great content is to ask the right questions. It is important to invest time in creating the right questions for your customers and audience. We have created the Vouch Question Library to help get you started.

In this example we're going to create a Campaign with three questions, we find that Vouches with three to five questions work best. Start with something easy to help your customer ease into their response before adding the detailed questions.

Enter question one content and then Save + Add another when the question is complete.

Enter question two content and then Save + Add another when the question is complete.

Enter question three content and then Save when the question is complete.

Now you have entered the questions, so the Campaign is starting to take shape. You can reorder the questions at any time before you send to publish the request. You can also add, edit or delete questions if you want to.

The final thing you should do before activating the Campaign is add a note to your customers. You can say anything here, but make sure you thank them for their time.

Preview and Verify

Now you have completed your first Campaign, it's time to preview the request so you can see what it will look like for the recipient.

The preview screen is a fully functional simulation of what your customers will see, the only difference is there is no submit button, so nothing you record in the preview will be saved.

If everything looks good, you can go back and make the campaign live.

Set Live and Share

When you set a Campaign live, it is open to receive responses. A person with the Campaign link is able to enter their details and record a Vouch for you. All Vouches collected will remain private until you decide to share or embed them.

A Campaign link can be shared via email, either directly or through a marketing platform, or by posting into a website or social platform. The URL is the same for all responders so you can decide the best way to reach your target audience.

Copy the request link and share the link. The responder will enter their email address, name and organisation before recording their answers. The result is a Vouch response that will be displayed in the Vouch list view and within the Campaign itself.

Pause and Edit

You can pause the campaign at any time to stop responses. You can also edit or add questions if you want to make changes after sharing the link.

A paused campaign can be set live again at any time. The status of the campaign is visible in the list view, you can filter on status if you have run a lot of campaigns.

Waiting and Reminding

You should not expect a reply immediately, but if you have not received a response in two to three days you can resend or re-share the Campaign link.

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