Vouch offers a number of configuration options when creating a Question to help ensure that the types of responses you receive more closely match the requirements of your organisation.

The following guide outlines each of the Configuration items available on a Question by Question basis when creating a Vouch or Campaign.

Vouch offers the ability to collect two types of responses, these being:

Video Recordings are the standard way of recording within Vouch, with a responder leveraging their device camera to record their response.

Screen Recording allow for responders to share either a Tab, Window or Screen on their device for the recording.

Note: Screen Recording only works on Desktops.

Sometimes when creating a Vouch Request, not all questions are appropriate for all responders or may hold the same value. As such, users can decide whether a request is Required (Default) or Optional.

If a question is set to Optional, responders will have the ability to skip the question.

Vouch does not apply any time limits to responses by default, meaning it is possible for someone to provide quite a long response. Naturally in some use cases this may not be appropriate, as such you can set, in seconds, the maximum duration you are prepared to support.

Finally, the Orientation setting allows you to provide guidance to an end user around how they should record their Vouch, with the options being:

Based upon the option selected, visual prompts will be provided to end users, however Vouch will not prevent an end user from recording in other orientations.

If left as System Default, the respondent can decide to record in whatever orientation they please.