Vouch provides you the ability to customise the labels / messages on the Vouch Recorder.

The following guide outlines step by step how you can customise these labels quickly and easily.

Customise your Labels

To customise your Labels in either a Vouch Request or a Campaign, simply load the Request page, and select from the overflow (...) menu.

From the drop down list you can select the option Customise Request.

Once clicked on, this will load the Customise Request model, with the first three options allowing you to customise the Labels on the Public Recorder.

The three Labels you can change are:

  • Welcome Message : What the user is presented on the first page of the Vouch Request or Campaign Request.

  • Vouch Title : This is both the title displayed on the Record Screen and the page title (which is displayed if you share the Request)

  • Thank you Message : What the end user see's once they have completed submitting their Vouch.

Simply make your changes and hit Save for it to take effect instantly.

Once saved, you will see the respective messaging change within your Vouch or Campaign Request. To view them before sending live, you can simply hit Preview in the Request management screen.

Custom Terms and Conditions

To define Custom Terms & Conditions within your Vouch or Campaign, simply load the Customise Request modal by clicking on the option on the overflow (...) menu.

You can then define change the Terms and Conditions URL located on the modal.

Individuals completing the Vouch or Campaign request will be forced to accept the Terms and Conditions at the end of the recording experience.

Custom Tips

To define Custom Tips within your Vouch or Campaign, simply load the Customise Request modal by clicking on the option on the overflow (...) menu.

You can then define the Question Tips and/or Recording Tips displayed on the Public Recorder.

Note: If you leave these sections blank, the default Tips will be displayed.

Enable / Disable Features

To enable / disable Features within your Vouch or Campaign, simply load the Customise Request modal by clicking on the option on the overflow (...) menu.

From the modal, scroll down to see the various configuration options available.

The options you can elect to turn on or off are:

  • Display Question List : Allow the user to see all questions up front and select the order upon which they wish to answer them.

  • Display 'Estimated Time to Answer' : Provide an estimate to the user around how long the request will take to complete.

  • Display Cover Screen : Display an introduction screen to the Vouch request showcasing the Request Message.

  • Display Contact Form : Display a contact form after the user has submitted their Vouch request.

  • Send Response Email : Send an email to the Respondent of the Vouch Request thanking them for answering.


Further Information

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