Customers on Starter & Teams plans on Vouch have the opportunity to enable the Vouch Transcript Translation feature. This feature will automatically translate any transcriptions which have been recorded in a language other than what has been specified as the Default Language on the account.
These transcriptions are able to be viewed and edited within the Vouch Admin User Interface, and displayed on respective Playlink.
Setting up Transcript Translation
To enable the Transcript Translation service within your Vouch account, simply navigate to the Brand and Appearance page located on the drop down navigation on Vouch.
From this page, scroll down to the heading Translation located towards the bottom of the page.
To enable the service, update the Enable Service toggle from Off to On, and specify the Default Language for your account.
Vouch will automatically generate a translation transcription for any Vouch Response, Recording or Upload added to the Platform which is identified as being in a language other than what has been specified as the Default Language.
Vouch will only generate a Translated Transcription for any Vouch Response, Recording or Upload added after the feature has been turned on.