FAQs

Answers to some of our most frequently asked questions

14 articles in this collection
Written by David Stirk and Steven Birchall

Can I create a unique campaign link for each responder?

Use URL query parameters to make responding easier.

Written by David Stirk
Updated over a week ago

How many Vouches can I have?

There are currently no limits on the number of Vouches you can have.

Written by David Stirk
Updated over a week ago

What format are videos recorded in?

H.264/AAC codec inside an MP4 container.

Written by David Stirk
Updated over a week ago

What's the difference between Vouches and Campaigns?

Written by David Stirk
Updated over a week ago

What does my customer see?

See what your customer sees when they receive a request to record their testimonial

Written by David Stirk
Updated over a week ago

Who can see my campaign when I set it live?

The short answer is; nobody but you.

Written by David Stirk
Updated over a week ago

Connect your Domain

Display Vouch features on a subdomain controlled by your organisation

Written by Steven Birchall
Updated over a week ago

Who can view my Vouch responses?

Only people who you have shared the response link with.

Written by David Stirk
Updated over a week ago

How do I share a Vouch video?

Share Vouch videos using the watch link

Written by David Stirk
Updated over a week ago

How do I download my video files?

Download Vouch videos to edit in your existing tools

Written by David Stirk
Updated over a week ago

How do I delete a Vouch I do not want?

Written by David Stirk
Updated over a week ago

How to enable Captions

How to enable captions on different Vouch players.

Written by Steven Birchall
Updated over a week ago

Enabling Camera on your Browser

How to enable Camera and Microphone settings within your Browser

Written by Steven Birchall
Updated over a week ago

Supported Browsers

What browsers does Vouch support

Written by Steven Birchall
Updated over a week ago