At Vouch we take data privacy and security seriously. The follow support article outlines the basics of the European General Data Protection Regulation (GDPR), and how it affects our clients.

Defintion

GDPR stands for General Data Protection Regulation and is the underlying regulation for all European Union countries relating to data security and privacy.

Full details relating to GDPR can be found here, however in short the regulations are designed to add protections around the storing of data, who can access it and who can control it.

Frequently Asked Questions

What rights do I have regarding ‘personal data’ under GDPR?

Regardless of whether you are a Vouch user or have responded to a Vouch Request, all data subjects within the European Union have the following rights under GDPR:

• The right of access
• The right to rectification
• The right to erasure (right to be forgotten)
• The right to data portability
• The right to object
• The right to restriction of processing

How you exercise these rights will differ depending on whether you are a Vouch customers collecting responses, or if you have responded to a Vouch request. The below guide will outline the steps you should take.

As a respondent to a Vouch, how do I exercise my GDPR rights?

If you’ve completed a Vouch request and wish to exercise your data subject rights, we recommend that you contact the person or organiation that created and sent the Vouch request.

If this isn’t possible, please contact us and we will assist in the process.

As a Vouch user, how do I exercise my GDPR rights?

If you are a Vouch user, and wish to exercise GDPR rights, please contact us with your enquiry.

Does Vouch has a Data Processing Amendment?

Vouch Data Process Amendment (DPA) is accessible here. This includes all obligations regarding the handling of personal data by the General Data Protection Regulation (GDPR).

Custom DPAs are available for customers on an Enterprise Vouch account.

How do I contact your DPO?

Simply email [email protected] to get in contact with our Data Protection Officer.