FAQ

Enabling Camera on your Browser

The following guide outlines how to enable and/or re-enable your Camera and Microphone across the various browsers Vouch supports.

The browsers covered in this document are:

  • Safari (MacOS / iOS)
  • Chrome (MacOS / Windows / Android / iOS)
  • Firefox (MacOS / Windows / Android / iOS)
  • Edge (MacOS / Windows / Android / iOS)
  • Opera (MacOS / Windows / Android / iOS)

Safari

Desktop

By default, Safari will present a modal asking for permission to allow app.vouchfor.com to use your Camera and Microphone on load.

To allow Vouch to access these features, simply click on the Allow button.

If this doesn’t work, you can adjust the permissions by going to Settings and adjusting the Camera and Microphone permissions to grant permission to the website app.vouchfor.com

Chrome

Desktop

By default, Chrome will present a modal asking for permission to allow app.vouchfor.com to use your Camera and Microphone on load in the top left hand corner of the screen.

To allow Vouch to access these features, simply click on the Allow button.

In scenarios where this modal does not appear, or if you accidentally hit Block, simply click on the Camera icon in the browser address bar (left hand side) and enable the permissions from the modal.

If this doesn’t work, you can adjust the permissions by going to Settings > Security & Privacy > Site Permissions and click on app.vouchfor.com. Here you can adjust the permissions for the Camera and Microphone.

Mobile

By default, Chrome will present a modal asking for permission to allow app.vouchfor.com to use your Camera and Microphone on load in the middle of the screen.

To allow Vouch to access these features, simply click on the Allow button.

In scenarios where this modal does not appear, or if you accidentally hit Block, simply click on the Camera icon in the browser address bar (left hand side). From the modal that appears, select Permission and then adjust the Microphone and Camera settings.

Firefox

Desktop

By default, Firefox will present a modal asking for permission to allow app.vouchfor.com to use your Camera and Microphone on load in the top left hand corner of the screen.

To allow Vouch to access these features, simply click on the Allow button.

In scenarios where this modal does not appear, or if you accidentally hit Block, simply click on the Camera icon in the browser address bar (left hand side) and remove the Blocked Temporarily tags.

Once the Blocked Temporarily tags have been removed, you may need to refresh the page.

If this doesn’t work, you can adjust the permissions by going to Settings > Privacy & Security and then clicking on either Camera or Microphone to manually adjust the video.

Mobile

By default, Firefox will present a modal asking for permission to allow app.vouchfor.com to use your Camera and Microphone on load at the base of the screen.

To allow Vouch to access these features, simply click on the While using the app option.

In scenarios where this modal does not appear, or if you accidentally hit Block, simply simply click on the Camera card to surface the request modal again.

Edge

Desktop

By default, Edge will present a modal asking for permission to allow app.vouchfor.com to use your Camera and Microphone on load in the top left hand corner of the screen.

To allow Vouch to access these features, simply click on the Allow button.

In scenarios where this modal does not appear, or if you accidentally hit Block, simply click on the lock icon in the browser address bar (left hand side) and enable the permissions from the modal.

If this doesn’t work, you can adjust the permissions by going to Settings > Cookies & Site Permissions and click on vouchfor.com. Here you can adjust the permissions for the Camera and Microphone.

Mobile

By default, Edge will present a modal asking for permission to allow app.vouchfor.com to use your Camera and Microphone on load in the centre of the screen.

To allow Vouch to access these features, simply click on the Allow button.

In scenarios where this modal does not appear, or if you accidentally hit Block, simply click on the Camera icon in the browser address bar (left hand side). From the modal that appears, select Permission and then adjust the Microphone and Camera settings.

Opera

Desktop

By default, Opera will present a modal asking for permission to allow app.vouchfor.com to use your Camera and Microphone on load in the top left hand corner of the screen.

To allow Vouch to access these features, simply click on the Allow button.

In scenarios where this modal does not appear, or if you accidentally hit Block, simply click on the Camera icon in the browser address bar (left hand side) and Clear these Settings and Reload

If this doesn’t work, you can adjust the permissions by going to Go to Full Browser Settings > Site Settings and click on app.vouchfor.com. Here you can adjust the permissions for the Camera and Microphone.

Mobile

By default, Opera will present a modal asking for permission to allow app.vouchfor.com to use your Camera and Microphone on load in the centre of the screen.

To allow Vouch to access these features, simply click on the Allow button.

In scenarios where this modal does not appear, or if you accidentally hit Block, simply click on the Green Shield icon in the browser address bar (left hand side). From the modal that appears, select Permission and then adjust the Microphone and Camera settings.

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