Vouch allows for brands to send both manual and automated Email Reminders as a follow up to any individual that they have invited to respond to a Request.

The automated reminders are sent every 2 days for a maximum of 7 times after the initial request has been sent. Each reminder includes a link to the respective campaign, as well the option for the respondent to schedule time in their calendar to do the recording.

The following guide outlines how you can turn on and off automatic reminders within the Vouch Platform.

Turn on Automatic Reminders

By default Automatic Reminders are turned on each time you invite a contact to a Request and have the schedule automatic reminders enabled.

Automatic Reminders are sent every 2 days after the initial request has been sent for a maximum of 7 times. The reminders will automatically stop if the respondent submits a Vouch before each reminder period.

The time the reminder will be sent out will be within 15 minutes of the time you sent the initial request (ie. If you sent your original request on Monday at 1pm, the first reminder will be sent between 12:45pm – 1:15pm on Wednesday).

Send manual reminder

To send a manual reminder email to an individual, click on the overflow menu next to the respective contact and from the drop down options, select Send reminder.